Privacy Policy

1. Information We Collect

We collect minimal information necessary to provide our service:

• Video Files: Temporarily stored for processing only
• Payment Information: Processed securely through PayPal (we never see your payment details)
• Usage Data: IP addresses, browser information, and timestamps for security and analytics
• Processing Metadata: Job status and progress information

2. How We Use Your Information

Your information is used for:

• Processing your videos to remove watermarks
• Communicating with you about your orders
• Preventing fraud and abuse
• Improving our service
• Complying with legal obligations

3. Data Storage and Security

We take security seriously:

• Automatic Deletion: All uploaded and processed videos are automatically deleted after 1 hour
• Secure Processing: Videos are processed in secure, isolated environments
• Encrypted Transmission: All data is transmitted over HTTPS
• No Long-term Storage: We do not store your videos or personal content
• Limited Access: Only automated systems access your videos during processing

4. Third-Party Services

We use the following third-party services:

• PayPal: For secure payment processing (subject to PayPal's privacy policy)
• Vercel: For hosting and deployment
• Cloud Storage: Temporary storage during processing

These services have their own privacy policies and handle data according to their terms.

5. Cookies and Tracking

We use minimal cookies and tracking:

• Essential Cookies: Required for service functionality (session management, security)
• Analytics: Basic usage statistics to improve our service (no personal identification)
• No Third-Party Advertising: We do not use advertising cookies or trackers

6. Your Rights

You have the right to:

• Access any personal data we hold about you
• Request deletion of your data (videos are auto-deleted after 1 hour)
• Opt-out of analytics
• Request information about how your data is processed
• Lodge a complaint with supervisory authorities

7. Data Retention

• Video Files: Deleted after 1 hour automatically
• Processing Data: Deleted after 2 hours
• Payment Records: Retained for accounting and legal purposes (7 years)
• Usage Logs: Retained for 30 days for security purposes

8. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. International Data Transfers

Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have questions about this privacy policy or our data practices, please contact us:

• • Through our contact page
• • Email: privacy@sora2-watermarkremover.com